Am I Invading Their Privacy?
by Martin Greenbaum 11/20/2008
Last week I sent out an eBlast to my contacts announcing the launch of our new Greenbaum Marketing website (the one you’re on right now). I use a email provider called SwiftPage because it is not only easy to use, but they provide me with up-to-the-minute detailed reports. I know who viewed the email, when they viewed it, where they clicked, and how many times they viewed it. Why do I feel that looking through the report is like spying on my clients and contacts? It is great to see that a high percentage of my contacts opened up the email more than once. In fact, we had a lot that viewed in 5, 10, and even more than 20 times. And the times they viewed it, it was across the board and it makes me wonder why people are looking at my eblast at midnight or 2:00 in the morning. Of course I did use this “secret intelligence"; to make some “seemingly casual"; strategic calls to viable prospects. If they only knew.